ARC Journey Scanner

Roadmap

ARC Journey Scanner is at the scaffold stage. This page is the real plan, not a marketing page — items move only when they actually ship. Anything not listed here is not planned, and the fastest way to change that is to open an issue.

Shipped

  • Deterministic rule engine with published rule ids
  • Evidence-backed findings — every finding quotes your own words
  • Published scoring rubric with per-dimension explanations
  • Journey map, including custom sequences when you name your own stages
  • Current-state vs future-state view derived only from recommended changes
  • Customer-side and back-office friction scored together
  • Stated drop-off only — never a churn probability
  • Sequenced recommendations tied to the findings that produced them
  • Honest limitations block, including what could not be seen
  • Free public API, JSON export, and Markdown export
  • 25 golden cases covering multiple industries and company sizes

Next

  • Expanded rule pack from real submissions and reported false positives
  • Optional model-assisted narrative — phrasing only, never a new claim or number
  • Shareable report link with an expiring, revocable URL
  • PDF export in addition to Markdown and JSON

Later

  • Structured step-by-step input as an alternative to free text
  • Document upload, once a safe parsing path is in place
  • Comparison between two assessments over time
  • Deeper integration with the other ARC Labs assessments

Deliberately not doing

These are out of scope by design, not by backlog order.

  • Claiming to replace proper UX research
  • Ingesting raw customer PII by default
  • Automated customer outreach
  • Fabricated conversion or churn forecasts

Shape this

A wrong finding is more useful to us than a compliment. Tell us what the rules got wrong, or open a pull request against the rule pack.